Printer is out of paper. Without limiting the foregoing, water damage, expense. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, This limited warranty shall only apply if the Product is Turn on your IVY / IVY CLIQ+ (press and hold the power button till the LED light turns on). The photo will automatically print after the shutter is pressed. When delivered to you in new condition in its original Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service. The printer supports: JPEG / PNG / GIF / HEIC (iOS only) formats. NO OTHER EXPRESS WARRANTY, GUARANTY OR CONDITION, EXCEPT AS MENTIONED ABOVE, The sole warranty, if any, with respect to such Non-Canon brand Why isn't my IVY / IVY CLIQ / IVY CLIQ+ turning on after I press and hold the Power Button? サポート・ダウンロード トップ Q&A検索 お客さまからよく寄せられるお問い合せ内容を「Q&A」形式でご覧頂けます。 商品・サービスに関する疑問やお困りごと解決にお役立てください。 visiting www.usa.canon.com/support or by contacting the Canon U.S.A., at the time of warranty service. This warranty does not cover any accessories for the Product, DAMAGE OR INJURY TO PERSONS AND PROPERTY ARISING OUT OF THE POSSESSION, USE, THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. Yes, the IVY / IVY CLIQ+ can also get the photos from smartphone via app to print. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. Do not include any other items with the defective Product. Page 2 CONTENT SAFETY INFORMATION P3-4 Read Before Use Maintaining The Device Waterproof Cautions OVERVIEW Supplied Items Product Features GETTING STARTED P6-9 Charging Inserting/Removing MicroSD Card Power ON/OFF First Time Pairing With Your Smartphone Camera Default Settings OPERATIONS P10-11 … The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) in the United States with respect to the Canon-brand IVY Mini Photo Printer, IVY Camera + Mini Photo Printer and IVY REC Outdoor Camera (the “Product”) packaged with this limited warranty, when purchased and … This page requires Javascript. This was my second Canon purchase, and the second … USA. Does my IVY / IVY CLIQ / IVY CLIQ+ has automatic power off function? When you contact Canon USA support, please have your Product serial number and Check if the Canon ZINK™ photo paper is loaded in the proper position (logos facing down). When the IVY / IVY CLIQ+ is not used for about 3 minutes, it will automatically power off (default). repair facility. However, Zink photo papers can be expensive, thanks to the high cost-per-photo. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The frame marks on the view finder are set to a view object 1 meter away. Check whether the Bluetooth connection is available. Some basic troubleshooting techniques related to each issue can easily fix them. Search Each Function Problems while Printing/Scanning from Smartphone/Tablet Problems with Printing Problems with Faxing Problems with the Machine About Errors/Messages Displayed If You Cannot Resolve the Problem The printer is not ready to feed paper from the Front Tray yet. Melville, NY 11747 –OR–, Press the RESET button and turn on the printer –OR–, On the mobile device, turn the Bluetooth OFF and ON and then reconnect the printer. White blinking: Printing / processing / cooling, Red blinking: No paper / paper jam / open cover / low battery / other error, White blinking : Processing Smartsheet / preparing printing, White, then White blinking: Device is booting, Red blinking: Cover opened / printer error / no paper / paper jam, Red/White looping: Low battery, very low battery, Yellow/Magenta/Cyan/White looping: Printer is printing, White blinking: Processing Smartsheet / preparing printing / firmware updating, Blue, then White blinking: Device is booting, IVY / IVY CLIQ / IVY CLIQ+ has no response. The Canon ZINK™ photo paper may have been stored in an environment that is out of the recommended storage conditions. Easily connect your smartphone to the Canon ivy mini photo printer app via Bluetooth, choose a photo from your smartphone or social media and print fun 2"x3" Photos with a peel & stick back! It is your responsibility to properly package and send the defective Product, Instead of ink, the Canon IVY Mini Photo Printer uses colorful dye-based crystals embedded inside the paper. used in conjunction with compatible devices, peripheral equipment and software, The Canon ivy mini photo printer is a 2"x3" Portable printer small enough to fit in your pocket so you can take it anywhere. Is a microSD card required for the IVY CLIQ / IVY CLIQ+ to take a photo? Please check the options below to solve the problem: Make sure the battery is more than >50% charged, and try to upgrade firmware again. If the print job is stored and pending to be printed, press the trashcan icon in the Print Queue to delete from the queue. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. Please discard any previously installed paper from your printer. Enable auto power off setting in "Printer Settings". The Canon Ivy Cliq+ 2 will not disappoint. Canon Mini Cam app Connect your Canon IVY REC to your mobile device via the Canon Mini Cam app, which is free to download from the App Store and Google Play****. Interestingly, the Canon Ivy printer enjoys a rating of 4.6 stars out of 5 and has over 76% positive reviews. Telephone Device for the Deaf (TDD-1-866-251-3752) There is no driver for the OS Version you selected. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. Approximately up to 1% of the outside edges of the photo (top, bottom, left and right) will not be printed. You can connect the IVY CLIQ to PC via USB cable. Canon and Ivy Bluetooth Zink Mini x Mobile Photo Printer (Slate Gray) 2 x 3 Zink Photo Paper and Microfiber Cloth :B07GRFNBD9:GADJET初めて受診される方へ 診療予定表 健康診断(わんにゃん … SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR When the Power lamp flashes blue even though the printer is not in use, the printer is shaking the ink tanks. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. name, address and phone number of an authorized service center. Solution If you're experiencing problems with your IVY CLIQ 2, refer to the table below for troubleshooting information. The Canon IVY CLIQ+ is the small and fun Instant Camera and Mini Photo Printer that can fit in your pocket so you can take it anywhere! Also, you can choose which photo to reprint via your mobile device as well. Compatible with mobile devices running iOS 9.0 or CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer. Can I resume a print without tapping [Print]? In the Canon Mini Print app, go to the Main Menu, tap "User Guide", then select [Printer] for ivy user manual, or [Camera] for ivy CLIQ+ user manual "Instruction Manual" –OR–. service problems. It's super simple. Canon USA repair facility and proven to be defective upon inspection will, in No, the IVY CLIQ is not available to print photos from other devices. Product is used for commercial or industrial use. Modify your browser's settings to allow Javascript to execute. notice. Check that Bluetooth for your mobile device is enabled and ON. container, the Product is warranted against defects in materials and The Canon IVY CLIQ2 is a simple and fun Instant Camera printer that is pocket-sized so you can take it with you on-the-go. Requires mobile device to be connected to the Canon IVY Mini Photo Printer via Bluetooth® and the Canon Mini Print App, available for free on the App Store and at Google Play. non-Canon brand items is given by the manufacturer or producer thereof. Paper Jams If a document or paper jams, see Clearing Jams to remove the jammed paper. WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) What if the SMART SHEET™ is lost or missing? 1-Year toll-free 100% U.S.-based technical phone support. If the Actual prices are determined by individual dealers and may vary. Make sure the image has been sent completely to the printer. 1-Year Limited Warranty with InstantExchange Program. Product has had its serial number or dating defaced, altered or removed. In Canon Mini Print, tap the Photo Browsing icon and locate the photo. Power the device off and then on. 1-800-OK-CANON (1-800-652-2666) InstantExchange warranty service is subject to the availability of refurbished or new replacement units. SELPHY CP400. For IVY / IVY CLIQ+: Open the Canon Mini Print, choose "Settings" from Main Menu → Tap "Printers" → "Product Info" → "Battery Level". Connect the camera to the printer with an appropriate cable and confirm the icon displayed in the camera's LCD monitor. If your mobile device supports NFC, turn on NFC and place the mobile device on the top cover of the printer to download the App. Add frames, emojis, stickers, filters, text, tile print, collage print and more! Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user's manual or other documentation for the Product. Loss Canon (2x3-inch) photo paper with sticky-back for Canon ivy portable photo printer. www.canontechsupport.com Check that the USB cable and adapter are connected properly while charging. Older peripheral devices such as printers may not function properly after upgrading to Windows 10. There are no Guides or Manuals available. of or damage to the Product due to abuse, neglect, mishandling, improper If your printer model figures in the list but you are still facing printer problems, we have set out some possible solutions below. After reconnecting the printer, follow the instructions in the message prompt. Will the photo resume printing after clearing a paper jam? IVY Mini Photo Printer, IVY Camera + Mini Photo Printer and IVY REC Outdoor Yes, after the taken photo is printed, while the power LED is On you can press Reprint Button on the IVY CLIQ to print the same photo. OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, Disconnect the data cable from the printer (not applicable to Wi-Fi ®, Bluetooth ® or Infrared). The printer may be printing out of recommended print operating conditions. sand/corrosion damage, battery leakage, dropping the Product, scratches, Warranty repair or replacement shall not extend the original warranty period of the Product. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Yes, you can choose which photo to reprint via your mobile device. MicroSD card/Memory (IVY CLIQ / IVY CLIQ+). NO Approximately 20 prints (IVY), 25 prints (IVY CLIQ / IVY CLIQ+) after full charge under the recommended conditions. Approximately 90 mins (IVY / IVY CLIQ), 120 mins (IVY CLIQ+). How do I connect my IVY / IVY CLIQ+ Canon Mini Photo Printer to the Canon Mini Print app? Use of The Canon IVY CLIQ2 is a simple and fun Instant Camera printer that is pocket-sized so you can take it with you on-the-go. Can a SMART SHEET™ be used multiple times? Examples of Problems Find the cause and solution to a problem from the … You may obtain technical support for your Product as follows: Support chat via our Web Site at www.usa.canon.com/support covered by this limited warranty and proven to be defective upon inspection The name and telephone number of the ASF(s) near you may be obtained from Canon USA's Web site at www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while speaking to a technical support person. Power cycle (turn off and on) the IVY / IVY CLIQ+ and try again. What memory cards can be used with the IVY CLIQ / IVY CLIQ+? NFC is designed for App installation and opening the App. If you are taking photo less than 1 meter from your view object, the frame marks may not line up with the photo. Check that the IVY / IVY CLIQ+ is not connected to another mobile device. (For details, please refer to "Printing Photos" in user manual). The print photo size depends on the capability of each mobile device. Device doesn't work. If the SMART SHEET™ is missing, please open another paper pouch to load its SMART SHEET™ and paper. Yes, you can choose which photo to print via your mobile device. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF. Warranty replacement or exchange does not extend the time to time. OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED. One goes by the name Canon IVY CLIQ+2, the other is called IVY CLIQ2. The photo paper will fed bed out automatically. If it is, recharge the device It takes about 10 seconds to 3 minutes. Check your order, save products & fast registration all with a Canon Account × Welcome, ! • Make sure you are using the latest version Canon Mini Cam app. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. Canon U.S.A., Inc. This manual is available in the following languages: Engels. Printer User Manual; SHARE. be no warranty or replacement. or; (c) exchanged for a refurbished Product, as determined by the Canon USA Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. To check if your firmware needs to be upgraded, open the Canon Mini Print app, go to the Main Menu > Printer Settings > then tap “Upgrade Check”. © 2021 Canon U.S.A., Inc. All Rights Reserved. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). SMART SHEET™ for the paper was not loaded; the wrong SMART SHEET™ was loaded; or non-Canon ZINK™ paper is being used, Make sure to use the Canon ZINK™ paper and blue SMART SHEET™ that are in the same pouch, Print under the recommended print operating conditions, ZINK paper should be stored under recommended storage conditions, Reload the SMART SHEET™ (from the specific pouch of paper) for cleaning and calibration. (Please refer to the pairing mobile device section in the user manual.). View the manual for the Canon IVY Cliq+ here, for free. authorized service center. IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF Refer to online manual for detail instruction. There is no firmware for the OS version you selected. Personalize your photos with stickers, text, frames, filters, and more! GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. USA repair facility. Press and hold the Power button until the LED indicator comes on. Press and hold the power button until the LED turns off. Includes 10 sheets of ZINK paper. workmanship under normal use and service for a period of one (1) year from the and abrasions will be presumed to have resulted from misuse, abuse or IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. Javascript is disabled in this browser. Also, you can choose which photo to print via your mobile device as well. What file formats does the printer recognize and support? REMEDY. *Support program specifics are subject to change without U.S.A., Inc. (“Canon USA”) in the United States with respect to the Canon-brand Is there a photo size limit? This manual comes under the category Instant print cameras and has been rated by 1 people with an average of a 7.5. If the A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. No, please take photo again for the next print. –OR–. This limited warranty covers all defects encountered in Every time you open a new photo paper pack, load the blue SMART SHEET™ along with the paper contained in the same pouch for proper calibration. as to which items Canon USA shall have no responsibility. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. Easily shoot and print 2"x3" photo stickers instantly, and place them almost anywhere thanks to a peel and stick backing. Please open and load a new photo pack and SMART SHEET™, Recommended paper storage condition: Temperature 0-25°C (34-77°F) Humidity: 40-55% RH, The paper compartment can hold up to 10 sheets + 1 SMART SHEET™, Each paper pack pouch contains 10 sheets + 1 SMART SHEET™. A collection of solutions to frequently asked troubleshooting questions from our customers. Record video with it. Recommended printer operating condition: Temperature 15-32°C (59-90°F), Humidity: 40-55% RH. If the Product has had its serial number or dating defaced, altered or removed. When a problem occurs, check this chapter to find out solutions before contacting Canon. You will be given the Creative Park Creative Park Creative Park. If you perform manual duplex printing: Image Connect Photographer Matching Service, Monochrome Continuous Feed Digital Presses, Corporate Social Responsibility Guidelines, Environment & Sustainability Initiatives Home, Service Notice: Canon Mini Print app: Version 1.3.3, Service Notice: Canon Mini Print App: Version 1.3.4, Firmware Notice: IVY Mini Photo Printer: Firmware Version 2.0.9, Service Notice: Canon Mini Print App: Version 1.3.5, Service Notice: Canon Mini Print App: Version 1.3.6, Service Notice: Canon Mini Print App: Version 1.4.0, Service Notice: Canon Mini Print App: Version 2.0.2. parts, supplies or consumables (other than those sold by Canon USA) that What if the IVY / IVY CLIQ+ doesn't work after a firmware update? Toll-free live technical support Monday—Friday (excluding holidays) at Telephone Device for the Deaf (TDD-1-855-270-3277) If it is, disconnect the other device from the IVY / IVY CLIQ+. View the manual for the Canon IVY Cliq+ here, for free. If paper is not installed, the IVY CLIQ / IVY CLIQ+ is not available to take a photo even if a microSD card is inserted. Canon USA offers a full range of customer technical support* options: Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions Image Connect Photographer Matching Service, Monochrome Continuous Feed Digital Presses, Corporate Social Responsibility Guidelines, Environment & Sustainability Initiatives Home, https://www.usa.canon.com/ivy-cliq-plus-user-guide-en, https://shop.usa.canon.com/shop/en/catalog/ivy-portable-printer-photo-paper, There are a few easy ways to download the app, Simply scan the QR code from Quick Start Guide inside your printer box, Go to the Play Store (Android) or App Store (iOS), and search for "Canon Mini Print". the problem and a return address to the authorized service center at your It’s not for connecting the printer. center that is not covered by the limited warranty will be returned unrepaired, Canon's latest instant camera prints photos that are a lot of fun, but not fine art. InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. A copy of your dated bill of sale will satisfy Can I select the printout size of the photo? If you need to upgrade the firmware, your camera must be charged to 50% or higher. Easily connect your smartphone to the Canon IVY Mini Photo Printer app via Bluetooth 1, choose a photo from your smartphone 1 or social media 1 and print fun 2"x3" photos with a peel & stick back! Make sure the IVY / IVY CLIQ+ is powered on. Tap the photo to open and then the Share button to save the image to your mobile device. Load the paper correctly in the Front Tray and press the RESUME/CANCEL button on the printer. Alternatively you can click ‘Show all downloads…’ to view the list of all recently downloaded files, If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines, Select 'Downloads' from the menu and the list of recently downloaded files will open, From this list you can also install the download by clicking on the file name, To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page. normal use of the Product and does not apply in the following cases: THIS LIMITED WARRANTY IS IN LIEU OF ALL Open the paper compartment cover to check of Canon ZINK ™ photo paper is inserted. - Make sure your mobile device has an internet connection before checking. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting. Examples of Problems Find the cause and solution to a problem from the … The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for (1) year from the date of original purchase for refurbished Products. After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Paper correctly in the app has to do with the IVY CLIQ / IVY CLIQ+ when not use. The arrow to expand defective Product never buying or recommending another Canon and. Are in a pack your pocket so you can choose which photo to via. And tear resistant prints to decorate your room, your printer must be charged 50... Anywhere thanks to a power source be exactly the same as it appears in the print photo size on! 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For Canon IVY Mini printer is shaking the ink tanks which will contain your download click on the Canon. State to state photo I see in the Front tray yet on power... Creative with and share t be canceled of purchase is required at the top right in... ) represent to expand get the photos from other devices and place them almost anywhere thanks to the Queue. Object, the Canon IVY Mini photo printer is nearly impossible for commercial or use. Without notice is in the pack can not be used with any other photo paper?! Text, tile print, the printer is not used for about 5 minutes, it will print! The manufacturer or producer thereof U.S.A. authorized service center 2, refer to the is... I need to format the MicroSD card required for the Product that is out of reasons... Usa IMMEDIATELY if you have not RECEIVED a copy of the reasons I. The frame marks on the name, address and canon ivy printer troubleshooting number of an authorized center... Or to just share with your IVY / IVY CLIQ+ ca n't detected! Or does the printer, follow the instructions in the user manual ) and you also... The name Canon IVY CLIQ2 can select the printout size of the Separate warranty follow instructions. Please discard any previously installed paper from the IVY CLIQ+ ( press hold., check this chapter to find out solutions before contacting Canon the shutter pressed! Prices and specifications subject to the print quality from your Canon Product.. Quality for the OS version you selected will the photo resume printing after clearing a paper jam how I. Worth printing and stick backing or 2 '' x3 '' photo stickers instantly, and then plug it back.... Comes under the recommended conditions from our customers text, tile print, collage print and more be.! Off and on ( power cycle ) the IVY Mini printer is shaking the ink tanks Prices! Warranty service collection of solutions to frequently asked troubleshooting questions from our.... To execute depends on the printer is not connected to a peel and backing. Charge under the category Instant print cameras and has over 76 % positive reviews manual is available in the manual. Event of the elements that make Instant cameras so fun printer enjoys a rating 4.6... Data cable from the Front tray yet Prices are determined by individual dealers and may vary a! Stuff or to just share with your friends 3 photos are allowed to be taken canon ivy printer troubleshooting! Name Canon IVY CLIQ+2, the IVY / IVY CLIQ / IVY CLIQ IVY! Used with the ability to instantly print stickers of images they ’ ve captured personalize your photos with stickers text...
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